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Digital health3 min readFor people with diabetes, family and carers, health professionals

Using AI chatbots and online health advice safely

What AI and online sources are good for, and when to stop and check.

Draft · awaiting clinician review

What they can help with

  • Explaining medical words and test results in plain language
  • Preparing questions for your appointment
  • Ideas for recipes and activity

What they should not decide

  • Changing, stopping or skipping a medicine or insulin dose
  • Diagnosing new symptoms
  • Replacing your care team’s advice

Four quick checks

  • Who is behind it, and are they qualified?
  • Is it recent?
  • Does it match what your care team told you?
  • Is it trying to sell you something?

Tell your clinician

Share what you read. DAQIQ’s Living with Diabetes in Qatar study is learning how advice from AI and the internet affects people with diabetes.

Try it: AI advice checkGot health advice from a chatbot or a WhatsApp group? Check it in five questions.
Next in “For health professionals” · step 3 of 4AI advice check

DAQIQ Living gives general information, not medical advice. Always follow the plan agreed with your own care team. In an emergency call 999.

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